Our Website Privacy Policy
Effective Date: [Insert Date]
1. Introduction
Welcome to adorscents.co.uk (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.adorscents.co.uk and purchase our scent diffusers and essential oils.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.
2. Information We Collect
We may collect the following types of information:
Personal Information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (e.g., credit card details, processed securely via a third-party payment processor)
- Order history and preferences
Non-Personal Information:
- IP address
- Browser type and version
- Pages visited on our website
- Time and date of visits
- Referring website
3. How We Use Your Information
We use your information for the following purposes:
- To process and fullfil your orders
- To communicate with you about your orders, inquiries, or customer service requests
- To send you promotional offers, newsletters, and updates (if you have opted in)
- To improve our website, products, and services
- To comply with legal obligations and prevent fraud
4. Legal Basis for Processing
Under the UK GDPR, we rely on the following legal bases for processing your personal data:
- Performance of a contract: To fulfill your orders and provide our services.
- Consent: When you opt in to receive marketing communications.
- Legitimate interests: To improve our website and services, and prevent fraud.
- Legal obligations: To comply with applicable laws and regulations.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Such as payment processors, shipping companies, and IT support, to facilitate our services.
- Legal Authorities: If required by law or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Your Rights Under UK GDPR
As a data subject, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification:*Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data under certain conditions.
- Restriction: Request restriction of processing under certain conditions.
- Objection: Object to processing based on legitimate interests or for direct marketing.
- Data Portability: Request transfer of your data to another service provider.
To exercise these rights, please contact us at privacy@adorscents.co.uk.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
9. Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.
11. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ador Scents Ltd