Frequently Asked Questions (FAQ)
Welcome to our FAQ section! Here, we’ve compiled answers to the most common questions about diffuser machines and diffuser oils to help you make the most of your aromatherapy experience. If you have additional questions, feel free to reach out to us!
About Diffuser Machines
1. What is a diffuser machine?
A diffuser machine is a device that disperses essential oils into the air, creating a fine mist that fills your space with pleasant aromas. It’s commonly used for aromatherapy, relaxation, and improving air quality.
2. How does Ador's diffusers work?
Our diffuser machines use the game changing nano atomisation technology to enhance the diffusion of essential oils into the air. The technology works by breaking down essential oils into extremely fine particles, often at a nano level (measured in nanometers and less than 100), creating an ultra-mist that is easily dispersed into the environment.
3. What types of diffusers do you sell?
We offer the Ultrasonic Diffusers that offer:
- quiet operation
- energy-efficient
- improved distribution of the mist
- preserving the oil quality.
They are ideal for a large number of environments.
4. How do I clean my diffuser?
To clean your diffuser, use distilled water in a new bottle to minimise mineral build up. Run the machine for 5 to 10 minutes.
5. Can I use a diffuser in a large room?
Yes, but the coverage depends on the diffuser’s capacity. Check our product page for room size recommendations.
About Diffuser Oils
6. What are diffuser oils?
Diffuser oils, also known as essential oils, are concentrated plant extracts used in aromatherapy. They are derived from flowers, leaves, bark, and other natural sources, and each oil has unique benefits.
7. Can I use any oil in my diffuser
We recommend using pure essential oils specifically designed for diffusers. Avoid synthetic fragrances or carrier oils, as they can damage your diffuser and reduce its effectiveness.
8. What are the benefits of using diffuser oils?
Diffuser oils offer a range of benefits, including:
- Stress relief (e.g., lavender, chamomile)
- Improved focus (e.g., peppermint, rosemary)
- Better sleep (e.g., cedar, vetiver)
- Air purification (e.g., tea tree, eucalyptus)
Safety and Maintenance
9. Are diffusers safe to use around pets and children?
While diffusers are generally safe, some essential oils can be harmful to pets or children. Avoid oils like tea tree, eucalyptus, and peppermint around cats and dogs. Always diffuse in a well-ventilated area and consult a vet or paediatrician if unsure. Make sure children don’t ingest them. Most of our machines feature a key and lock system where the oil bottle is housed.
10. How long can I run my diffuser?
Each diffuser has its own working specification. Please refer to individual machines manual for its working times. However, our diffusers can be programmed to work for a certain time i.e. 15 seconds then off for a certain time i.e. 10 minutes. This cycle can be programmed to run from a certain time i.e. 9am to a certain time i.e. 10pm. The working combinations are entirely at your control.
Purchasing and Support
11. Do you offer refillable diffuser oils?
Yes, we offer a wide range of refillable essential oils in various scents and blends. Check out our collection to find your favourites!
12. What if my diffuser stops working?
If your diffuser malfunctions, refer to the user manual for troubleshooting tips. If the issue persists, contact our customer support team for assistance. We offer a 12 month warranty on our diffuser machines.
13. Do you ship internationally?
Yes, we can ship worldwide! Check our shipping policy for details on delivery times and fees.
14. Can I return or exchange a product?
We offer a 14-day return or exchange policy for unused and undamaged products. Please review our return policy for more information.
We hope this FAQ section has answered your questions! If you need further assistance, don’t hesitate to contact us. Happy diffusing!